Patient Suggestions and Responses

Please leave your suggestions in the suggestion box in reception. Communication is key to all that we do, and we would be delighted to hear from any patients registered at the surgery. We will publish your suggestions and any answers on this page.

Thank you to all patients who have given the staff such complimentary feedback on their kindness and professionalism.  It is much appreciated by all concerned.

Suggestions and Responses

Really like the new self check in system but how do we know whether the doctor is upstairs or downstairs?

Response: Please check on the notice beside the screen, where the details of where the doctor is, are placed.

Is it possible for parents to have text reminders for children’s appointments?

Response: This can potentially lead to a breach of confidentiality, so is always very carefully considered and will depend on the age of the child.