Our aim is to provide the highest level of care for all our patients. We will always be willing to hear if there is any way that you think that we can improve the service we provide.
If you would like to give us any feedback or wish to make a complaint, please complete our Feedback/ Contact Form.
We hope that, if you have a problem, you will use our practice complaints procedure. We believe this will give us the best chance of putting right whatever has gone wrong and an opportunity to improve our practice.
Taking your complaint further
If you want to make a complaint about primary care services to the commissioner, you will now contact the Black Country Integrated Care Board instead of NHS England.
You can do this by:
Telephone: 0300 0120 281
Email: bcicb.time2talk@nhs.net
Writing to us at: Time2Talk, NHS Black Country Integrated Care Board (ICB) Civic Centre, St Peter’s Square, Wolverhampton, WV1 1SH
Care Quality Commission (CQC)
Citygate
Gallowgate
Newcastle-upon-Tyne
NE1 4PA
Telephone: 0300 616161
Email: enquiries@cqc.org.uk